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Voice Tech Enhanced Fax Systems


Voice Tech provides customization of office systems with Copia FaxFact® software

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Voice Tech is an authorized reseller for Copia FaxFacts® software. FaxFacts® has been the winner of countless awards. Voice Tech provides a complete system that fits your application which includes the FaxFacts software and a PC with the proper number of fax and voice cards to match your capacity needs. Voice Tech provides customization of the system with professional script recordings, installation, and on-site training.

What is FaxFacts®?

FaxFacts comprises a family of enhanced fax software applications designed to keep facsimile communication current and effective for business. FaxFacts® Server sets up outbound and inbound faxing from networked workstations. FaxFacts® Fax-on-Demand creates a virtual library of documents your customers can download to a fax machine any time, day or night. These are the two basic FaxFacts® systems.

FaxFacts® Fax Server sets up fax capabilities at each workstation on a network. That means each workstation can send and receive faxes to or from any fax machine in the world, 24-hours per day. Users can have incoming faxes directed to a printer, a mailbox, or an e-mail address. FaxFacts Server resides on a dedicated workstation, operating from a DOS or Windows (3.x or NT) operating system. It uses high-end fax boards that reside on the server workstation. Because FaxFacts® is not installed on the network file server, it can process faxes quickly and efficiently without straining other network applications. Features of FaxFacts® Server include Fax From Windows, Fax Mail, Graphical Cover Sheets, Fax Tracking (Status), and Broadcast.

Fax-on-Demand is an automated fax attendant system that dispenses pre-formatted documents in response to telephone requests. Callers can reach Fax-on-Demand by regular telephone or fax phone and then respond to voice prompts by entering alpha or numeric responses to a telephone keypad. Fax- on-Demand configurations vary depending on the needs of the buyer. The system can also be programmed to recognize 12 voiced responses in several different languages. A special credit-card approval option provides the necessary procedures to verify credit card charges when callers are charged for documents. The system can also be configured to recognize handwritten characters and bubbles on faxed-in forms. Fax-on-Demand includes Voice Broadcast, a collection of voice scripts designed to call a number and play a message.

Enhanced Fax Solutions include:
FaxFacts Server:Runs on diskless fax server which greatly improves system performance. Offers up to nine different priority levels, optional load balancing across outbound lines, minimized network traffic, avoidance of self generated busy states, automatic selection of line based on area code. It includes the ability to store incoming faxes. These faxes can be routed to E-mail, a printer, a remote fax machine or another fax mailbox. Supports all networks, and features DID (Direct Inward Dial) capability. Also includes our new feature, a Graphical Cover Sheet program.

FaxFacts Viewer: Is used to display stored faxes. Most commonly it is used to view faxes stored in the main mailbox so they can be routed, printed, or deleted.

Continuous Speech Recognition: Permits speaker-independent recognition of continuous digits, yes and no. Vocabularies are available for several different languages.

Merge to Fax:Merge to Fax makes a fax broadcast easy. It operates with any Windows word processor or contact manager that can do mail merge operations.

Fax From Windows:Fax directly from any Windows applications. Fax from Windows has custom cover sheets and the ability to attach additional catalog images. Save the output in your image catalog or queue them for transmission by the FaxFacts® server.

Credit Card Charge Per Fax:Automates purchasing of documents on your system. Callers follow voice prompts and enter their credit card information for on-line banks approval.

IV:Allows caller to use touch tone responses to communicate with databases or host computer systems to enter or retrieve information.

Fax Mail: Creates a virtual mailbox on a network to collect incoming faxes. From this main mailbox, faxes can be manually routed to any number of individual mailboxes. Interface with OCR software to provide recognition and interpretation of handwritten characters and bubbles on faxed-in forms.

International Fax Callback: By utilizing high speed data links already in place, or the Internet, through service bureaus, this application receives local faxes, packages them for transmission overseas, delivers them to a local hub in preparation for delivery to the final destination, and returns a confirmation to the sender.

Voice Tech has the experience and knowledge to provide you with an excellent Enhanced Fax System. With the modular approach to building a system, you can start with what you need and add refinements in the future as needed.

Key Benefits

[Bullet] System Installation featuring Copia's FaxFacts: A Fantastic Fax Blaster -- It Does Mail Merge to Fax!
[Bullet] Customized professional script recordings to your company's needs
[Bullet] On-site Training

System Environment

[Bullet] Dos 3.3 or later
[Bullet] Windows 3.x will operate on 386 or higher with 4 MB of memory
[Bullet] Windows NT or Windows 95 will operate on 486 or higher with 16 MB of memory

Networks Supported

[Bullet] Novell
[Bullet] Windows NT
[Bullet] LANtastic
[Bullet] Banyan
[Bullet] POWERLan
[Bullet] TCP/IP
[Bullet]TokenRing

System Capabilities

[Bullet] Up to 24 ports per Workstation   [Bullet] Credit Card Module
[Bullet] 1-Call or 2-Call Fax On Demand   [Bullet] DID Module
[Bullet] Fax Broadcast   [Bullet] Fax to E-Mail Delivery
[Bullet] Fax Server for office network   [Bullet] Telephone Number Control for Out Going Faxes
[Bullet] Fax Mail Merge   [Bullet] IVR
[Bullet] Fax from any Windows application   [Bullet] Voice Messaging
[Bullet] Fax Mail    

Pricing

Description

Price

Complete System

Starting at $5,000

Individual Items

Contact a sales representative

Fill out the Information Request Form to receive additional information.

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Last modified: June 23, 2000